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We like our candidates to be a great fit not just skills-wise, but culturally too. The resources below will help you structure your answers while letting your personality shine through during the interview process.
01
Keep a few situations in mind and prepare short descriptions for each situation. Be ready to describe the situation as needed.
02
Be familiar with your own CV and ensure it’s updated.
03
Be honest and be yourself.
04
Be specific about the situation you’re describing.
05
Be proud of your achievements and show how you made a difference.
06
If you are applying for a role that needs to highlight your work/portfolio, ensure you have them ready and viewable during the interview.
07
Keep your test answers ready as the interviewer will want to go through them.
08
As the interviews are done via Zoom, do a sound, camera angle, lighting, and Wi-Fi check before the interview to ensure a smooth, uninterrupted process.
09
Ask questions; as much as we are evaluating you, you should do the same.
10
Be punctual, dress appropriately, and be professional always. We do take professionalism into account when evaluating a candidate.
During the interview, we’ll ask questions to test how you handled a situation in your life or previous role. Using the STARR method may be an effective way to answer.
01
Situation
Describe a situation or problem that you have encountered. Detail the background on how and why the situation came about, who was involved and what was the problem.
With the recent recovery from the pandemic and business getting back on track, the workload was increasing with lesser manpower to complete it due to layoffs that happened during the pandemic.
With the recent recovery from the pandemic and business getting back on track, the workload was increasing with lesser manpower to complete it due to layoffs that happened during the pandemic.
02
Task
Describe the challenge and expectation that the situation required, and why it was important.
I was tasked to write two 700-word articles for a client we had just onboarded within a week. My previous work and strength focused more on ‘how-to’ pieces; however, this was more on profile writing.
I was tasked to write two 700-word articles for a client we had just onboarded within a week. My previous work and strength focused more on ‘how-to’ pieces; however, this was more on profile writing.
03
Action
Elaborate the action(s) you took and obstacles that you had to overcome. Talk about what did you do first, the stakeholder’s reactions, how did you complete the whole task.
I cleared my calendar as much as possible and blocked time for the next week for research, writing and editing. I also scheduled a short catch-up with my seniors to get their advice on how I should write these articles.
I cleared my calendar as much as possible and blocked time for the next week for research, writing and editing. I also scheduled a short catch-up with my seniors to get their advice on how I should write these articles.
04
Results
Highlight the results, accomplishments, recognitions, savings, etc., and how success was measured. Was this new method of work used moving forward? Were there any new tasks/responsibilities given?
With total focus and putting a timeline for myself and getting advice from others, I managed to complete the work on time and received good reviews from the client.
With total focus and putting a timeline for myself and getting advice from others, I managed to complete the work on time and received good reviews from the client.
05
Reflect
Sometimes it is appropriate to say that you reflected on what happened and decided how you would tackle the problem next time.
This experience was an eye-opener as it gave me exposure to the other types of writing and more self-belief that if I focus and get help, things are possible.
This experience was an eye-opener as it gave me exposure to the other types of writing and more self-belief that if I focus and get help, things are possible.
Great expectations
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